Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3138022
Images are added to sliders automatically every time we upload an image elsewhere
Closed

Comments

  • Zoey Platt started the conversation

    since updating LayerSlider images mysteriously appear on our homepage slider that we did not put there. They are images that we've uploaded for other pages, etc. - but we did not open the slides and add that image layer - they just show up. Please help!

    It seems to only be the first slide. I've recreated it trying to stop this from happening - but no luck.

    The first slide should stay on the very tall white building and not fade to the darker one at all - that is the image that just shows up. I am able to delete that layer - but the next time I upload an image - it creates that new layer and shows up on my slider. http://staging.linkdesigngroup.com/

  •  138
    George replied

    Hello Zoey,

    Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked your site, but as I can see, currently, there are many JavaScript errors on the site, and for me, the slider doesn't appear at all.

    Did you remove it in the mean time?

    Best Regards,
    George | Kreatura Dev Team