Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3136276
License Key doesn't work on Wordpress
Closed

Comments

  • Mateusz started the conversation
    September 30, 2022 at 12:43pm

    After trying to use license key in slider revolution on Wordpress it says that the key is invalid though we copied it from email from Envato.

  •  73
    John replied
    September 30, 2022 at 9:28pm

    Hi Mateusz,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Our server had a temporary outage due to a technical issue that affected many of our services, including license registration. I'm incredibly sorry about the inconvenience this has caused. This is not the norm. We've never encountered such an issue before, and we're doing everything we can to mitigate similar problems in the future. Please try again; it should be working now.

    Please note that Slider Revolution is a different product from another author, which can also be why you couldn't register your LayerSlider license key.

    Best Regards,
    John | Kreatura Dev Team