Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3111061
slider not showing
Closed

Comments

  • Rhys Brauns started the conversation

    when in the layer-slider editor my slide runs fine but when switching to the website active editor and viewing the slide it appears completely different. None of the background images are present and some layers disappear completely. But when I go back to the layer-slider editor everything works fine. 

  •  138
    George replied

    Hello Rhys,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I would like to ask you how the slider is displaying on your website (outside of the editor). Is it also acting differently there? If you are using any cache plugins or CDN services, you may have to clear cache(s) after you've completed editing your slider.

    Best Regards,
    George | Kreatura Dev Team