This affects all instances of LayerSlider on my site. through this page you can access many pages that I use layer slider on:? https://mikefieldsbronzes.com/portfolio/ Also the homepage. This happens on pc and mobile. I have experience the following issue for several years.
About 50% of the time I have to reload the page and then the slider loads. Otherwise it is blank. Since the slider is at the top of my pages it is very detrimental to my site to have an entire blank section at the top.
The fact that the text overlay loads may be some hint to the issue. See attached.
I paid for support just for this issue so please help ASAP. Thank you!!
Attached files: layerslider.jpg
Best Regards,George | Kreatura Dev Team
Thanks for taking a look. I deactivated " Embed Plus Plugin for YouTube" but still get the following:
Also, is the fact the text layer in the bottom left loads, but the video doesn't a hint?
Hello Mike,After many attempts and thoroughly checking your site and admin page, I've found, that your web server (nginx) has a built-in caching system which cannot be configured/cleared from wp-admin. The provider should have a dashboard where you can access this setting. The issue with this is the following: even if I change anything on your site, it won't take effect. So I am sorry, but I couldn't properly debug the issue.
Would you be willing to login into my host to debug? Sorry, to push, I have been dealing with this for a couple years and it basically wrecks my site.
Hello Mike,Yes, if you would like, I will try to debug/solve this issue for you.
Hey Mike,Could you, please send me also the authentication code (it was sent to your email address).
Attached files: Screenshot 2022-08-04 at 19.09.39.jpg
ooh Thank you!!
I checked and don't see any issues as of yet.
q: will the supercacher have to remain disabled or is that just for debugging?
I am not sure about that, unfortunately I don't really know how does it work. I think, you can try to enable it and if the issues won't appear again, you can keep it enabled.