Okay
  Public Ticket #3087084
Plugin Conflict
Closed

Comments

  • Michael started the conversation

    Can not get your plugin to work while SG Optimizer is activated. It is from Siteground.

  •  244
    Kreatura Support replied

    Hello Michael,

    Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Probably there is a feature turned on in SG Optimizer that causes this issue. I suggest you change the settings related to the JavaScript files to the default value in SG Optimizer. That should solve this problem.

    If the issue persists, please create me a temporary wp-admin access to your site.

    Best Regards,
    Andrea | Kreatura Support Team