Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3087084
Plugin Conflict
Closed

Comments

  • Michael started the conversation
    July 19, 2022 at 1:04pm

    Can not get your plugin to work while SG Optimizer is activated. It is from Siteground.

  •  244
    Kreatura Support replied
    July 19, 2022 at 3:38pm

    Hello Michael,

    Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Probably there is a feature turned on in SG Optimizer that causes this issue. I suggest you change the settings related to the JavaScript files to the default value in SG Optimizer. That should solve this problem.

    If the issue persists, please create me a temporary wp-admin access to your site.

    Best Regards,
    Andrea | Kreatura Support Team