Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi, it seems my Enfold theme is not updating your embedded plugin in its theme and the plugin is causing errors on my site:
[08-Jul-2022 21:05:40 UTC] PHP Warning: Creating default object from empty value in /home/apsystems/emea.apsystems.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28
I went ahead and purchased a license and when I click the "check for updates" button nothing happens - no update option appears. Here are some screenshots to help you see what is happening.
Thanks!
Deb
Hi Deb,
Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Enfold loads LayerSlider in a non-standard way. The solution is to install the official release separately, and Enfold will detect its presence and disable its own built-in version.
Please log in to our account portal, and download LayerSlider. No registration is needed, you can log in with the email address used for the purchase. Then, you can proceed with the installation as you would normally do. After that, you'll have the most recent version installed, and you will be able to update without any issues in the future.
The PHP error message is caused by the outdated version. It will be resolved after updating LayerSlider.
Best Regards,
John | Kreatura Dev Team