Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello Brandi,
Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
This issue can be caused by caching plugins. If you have a caching plugin or some optimization feature, please check their settings, and choose the clear cache option.
Please navigate to System Status and press the UPDATE DATABASE button, which can help resolve issues like this.
If the issue persists, please create me temporary wp-admin access to your site so that we can find the source of the issue.
Best Regards,
Andrea | Kreatura Support Team