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  Public Ticket #3074345
Error display font in LayerSlider
Closed

Comments

  • phucg815 started the conversation
    June 29, 2022 at 2:48am

    Hello,

    I have a problem with font display on the frontend in LayerSlider, it does not display correct content as the backend (It seems that your plugin is not suitable for the Vietnamese language)

    Please help me fix it soon!

    Thank you.

  • phucg815 replied
    June 30, 2022 at 1:07am

    I found the solution. I download an older version ( 6.9.2) and re-install and it worked fine.

  •  244
    Kreatura Support replied
    June 30, 2022 at 5:39pm

    Hello,

    Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We tested your main page text in the LayerSlider7 with the same font family you use (Arial), and it appeared correctly. Please note that Google Fonts has fonts that support the special Vietnamese letters, feel free to use them.

    The new features, bug fixes, compatibility, and security updates make it important to keep the plugin up-to-date, so please consider using the latest version.

    If you decide to update the plugin version, we will help you find the issue and solve it.

    Best Regards,
    Andrea | Kreatura Support Team

  • phucg815 replied
    March 18, 2023 at 3:43am

    Hello,

    I get the same error about font display again when updating my template ( I'm using avada V7.7.1). Layer slider does not display the full screen and still has a font display error.

    Please check and help me fix it!

    Attached files:  backend.PNG
      frontend.PNG

  •  138
    George replied
    March 20, 2023 at 4:17pm

    Hello,

    Did you fix the issue in the mean time? I've checked your site with the slider and it seems like the fonts are ok for me. 

    Attached files:  Screenshot 2023-03-20 at 17.15.46.png

    Best Regards,
    George | Kreatura Dev Team