Public Ticket #3069687
Failed to connect to our update server.


  • julio started the conversation

    Failed to connect to our update server

  •  244
    Kreatura Support replied

    Hello Julio,

    Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    The shutdown of Cloudflare yesterday didn't affect our servers, but maybe it has caused significant problems in other systems.

    Please try to do the update again.

    What do you experience: does the issue persist? If it does, please check the System Status by clicking on the ellipse menu on the top right of LayerSlider's main page. Also, if this page has error messages, please let me know!

    Best Regards,
    Andrea | Kreatura Support Team