Okay
  Public Ticket #3069491
Cannot activate licence
Closed

Comments

  • Theresa started the conversation

    Cannot activate Layer slider. I have repeatedly installed and uninstalled it but continue to receive error

  •  244
    Kreatura Support replied

    Hello Theresa,

    Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    The shutdown of Cloudflare yesterday didn't affect our servers, but maybe it has caused significant problems in other systems.

    As I can see, you registered your license key successfully since.

    What do you experience: does the issue persist? If it does, please check the System Status by clicking on the ellipse menu on the top right of LayerSlider's main page. Also, if this page has error messages, please let me know!

    Best Regards,
    Andrea | Kreatura Support Team