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Hello,
I have an issue with the video slider on my homepage.
In the originial version english it's work but when I translate the page with WPML, the text appear but not the video.
Can you explain the problem to me?
Thanks
Karine
Hello Karine,
Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please check the translation for every language inside the WPML interface. Click on the "String translations" menu item, and for the "Select strings with domain" choose "LayerSlider Sliders" from the dropdown menu. The embed code of the video must let the same as in the original version.
If you did it, but the issue persists, please create me temporary wp-admin access to your site so that we can find the source of the issue.
Best Regards,
Andrea | Kreatura Support Team
Hello,
Thanks for your reply, I find the issue.
I thinks the problem is that I change the dimension of the video on 1920x1080px in the html.
Thanks again for your help.
Karine
I'm glad to hear that the problem is now resolved.
Please let me know if I can help you with anything else!
Best Regards,
Andrea | Kreatura Support Team