Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3047493
Install a purchased to a theme with bundled software
Closed

Comments

  • Andrea Wilhelm started the conversation
    May 19, 2022 at 5:48pm

    I just purchased a licensed copy for a yearly subscription and want to add to current site. The current site has the software that was bundled with the site. Do I have to de-acvtivate to install purchased one? I do not want to lose my current slides.

    Thank you that worked just fine and I still have my sliders:-)

  •  138
    George replied
    May 23, 2022 at 2:03pm

    Hello Andrea,

    I am sorry for the delay.

    You can deactivate and delete the bundled version and install the licensed version. Don't worry, you won't lose your sliders.

    Best Regards,
    George | Kreatura Dev Team