Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3045242
Layer slider not displaying
Closed

Comments

  • Jane Andrews started the conversation
    May 16, 2022 at 10:15pm

    Hi

    I have a Wordpress site with four layersliders.  When I clear the cache Layerslider displays but then it will stop displaying and will only work again when I clear the cache.  It's the same for all of them and it's on different browsers, desktop and mobile.

    Any idea what I settings I need to change to fix this?

    I'm up to date on version and the plugin is showing as stable

    thanks

    Jane


  •  138
    George replied
    May 17, 2022 at 7:38pm

    Hello Jane,

    As I can see, you are using some kind of optimization plugin on your site (PageSpeed maybe?)
    That plugin is trying to load all JavaScript files in asynchronous mode and that causes this issue. The jQuery library must be loaded before other plugins (e.q. LayerSlider) are trying to use it.
    So I recommend you turn off this JavaScript optimization.

    Best Regards,
    George | Kreatura Dev Team