Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3044376
Slider Loop
Closed

Comments

  • Tashida started the conversation

    How can I set my slider to loop without showing a black screen at the end 

  •  73
    John replied

    Hi Tashida,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Your sliders should loop by default, and they shouldn't show a black screen at the end. That's definitely not normal. Can you please show us your slider so that we can look into what's wrong?

    Best Regards,
    John | Kreatura Dev Team

  •   Tashida replied privately
  •  73
    John replied

    This link is pointing to a slider made in Slider Revolution, which is another product from a different author. However, seeing through your projects made in LayerSlider, I assume the slider named "Bleachers" is what you've referred to.

    The cause of the black screen was the incorrect "Keep this layer visible" setting located in layer transitions. We've quickly adjusted this for the affected layers, and everything seems to be in order now.

    Please let me know if I can help you with anything else.

    Best Regards,
    John | Kreatura Dev Team

  • Tashida replied

    My apologies for sending the incorrect link. Yes, I am seeing that it is working fine now.

    Thank you.