Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3034139
Inconsistency with elements visiblity
Closed

Comments

  • Martin started the conversation

    Hi Support,
    I would like to use LayerSlider for a Testimonial-Caroussel. I have used the Creative-Slider as a start-point.
    All would be fine 
    BUT 
    there is some inconistency with the visibility of some elements in Slide #2.

    Slide #2 is a duplicate of Slide #1. (See attached Slider)
    Except the visibility of the  2 elements («Logo 1 light» and «Logo 3 light». I have disabled this by the layer-sidepanel (click on the eye-icon) to hide them in the Slide #2. Because theyr Opening Transformation are set to KEEP THIS LAYER VISIBLE «Forever (the layer will never ....)
    Because they have to stay from Slide #1, the Layer-Copy in Slide#2 have not to be visible.

    Unfortunatelly with this «disable visibility of «Logo 1 light» and «Logo 3 light» the last star (5.star) is also disapear (not visible anymore).

    When I disable «left arrow» and «right arrow» and the «Logo 2 light» in the Layers Sidepanel, only 1 OF THE 5 stars is visible and also the «Picture» is disabled.

    When I make the not connected layers «Logo 1,2,3 light» and «Arrow left/right» back to visible, also the stars and the picture is again visible.

    This seams to be a bug and is very annoying and I can not continue working :(

    • Do you have any idea what the reason for this error could be? 

    I tried also with save/publishing and checked it after enbed the slider. In the frontend it is the same bug (1 of 5 stars and no picture-image) in the Slide #2.

    I also investigated the System-Status: No Problem there (also attached).

    • Please look at the enclosed slider quickly but also carefully and write me how I can fix the problem or when a BugFix will be available from you.

    Im looking forward to a fast reply so I can work on with the slider.
    Best regards
    Martin

  •  138
    George replied

    Hello Martin,

    Unfortunately, I couldn't download the attached ZIP export file from here. Could you, please send it to our email address: [email protected] ?

    Thank you!

    Best Regards,
    George | Kreatura Dev Team