Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Dear Sir,
from two months we have a serius problem with the plugin layerslider. Often the home page of the websites www.caladivolpe.it is total white, like the file in attach.
We be able to obtain the errore code that we attach at the present.
The code errore is the follow:
jquery.min.js?ver=3.6.0:2 jQuery.Deferred exception: _initLayerSlider is not defined ReferenceError: _initLayerSlider is not defined
at HTMLDocument. (https://www.caladivolpe.it/:920:21)
at e (https://www.caladivolpe.it/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30038)
at t (https://www.caladivolpe.it/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (asinc)
(anonimo) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
ready @ jquery.min.js?ver=3.6.0:2
B @ jquery.min.js?ver=3.6.0:2
jquery.min.js?ver=3.6.0:2 Uncaught ReferenceError: _initLayerSlider is not defined
at HTMLDocument.<anonymous> ((indice):920:21)
at e (jquery.min.js?ver=3.6.0:2:30038)
at t (jquery.min.js?ver=3.6.0:2:30340)
(anonimo) @ (indice):920
e @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (asinc)
S.readyException @ jquery.min.js?ver=3.6.0:2
(anonimo) @ jquery.min.js?ver=3.6.0:2
e @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (asinc)
(anonimo) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (asinc)
(anonimo) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
ready @ jquery.min.js?ver=3.6.0:2
B @ jquery.min.js?ver=3.6.0:2
search-box-script.axd?IDA=5073:1 Converto.InPageContainerId not set. Cannot render form
Hello Mercurio,
Can you reproduce this issue? I mean, how could I test it? I've tried to refresh your site, navigated to other pages, then used the browser back button but for me, the slider always worked. Could you, please tell me the browser type and version you are using?
Best Regards,
George | Kreatura Dev Team
Dear George,
the browsers are firefox, edge and chrome with last updates.
In attach you can find the screenshot with errors.
Is difficult to explain because the error is not always present, some times works some time no works, or some device works some no works.
Now dosen't work .
best regard
Hello Mercurio,
Unfortunately, I cannot reproduce the issue, but I think this should be caused by a third-party plugin. Please, check the following article which helps you test potential incompatibility issues:
https://kreatura.ticksy.com/article/9272/
Best Regards,
George | Kreatura Dev Team