I already have the layerslider plugin for my website but it wasn't updating so I did the purchase and now super confused how to get it updated. The video tutorial is all about installing it to Wordpress but I already had it just needed to pay for it now. I don't want to uninstall or deactivate since it is already linked with my website for fear of something happening to my website. I don't want o mess anything up and need to get it updated. I should also mention I'm a massage therapist with very little clue to Wordpress and most things computer. I'm trying no to screw anything up
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please read the Updating the plugin section of our documentation. In short: in your WordPress admin area, please navigate to LayerSlider and enter your license key in the Product Activation / License Registration box. Then navigate to Dashboard → Updates, and WordPress will automatically find new updates and offer you to install them.
You can also manually update the plugin by downloading the most recent version from your account, then just install it like you would on a clean website. WordPress will automatically offer you to replace the plugin with the new version. Your sliders and settings are stored in the database. They will remain intact even if you temporarily delete the plugin.
I already have the layerslider plugin for my website but it wasn't updating so I did the purchase and now super confused how to get it updated. The video tutorial is all about installing it to Wordpress but I already had it just needed to pay for it now. I don't want to uninstall or deactivate since it is already linked with my website for fear of something happening to my website. I don't want o mess anything up and need to get it updated. I should also mention I'm a massage therapist with very little clue to Wordpress and most things computer. I'm trying no to screw anything up
Dear Patti,
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please read the Updating the plugin section of our documentation. In short: in your WordPress admin area, please navigate to LayerSlider and enter your license key in the Product Activation / License Registration box. Then navigate to Dashboard → Updates, and WordPress will automatically find new updates and offer you to install them.
You can also manually update the plugin by downloading the most recent version from your account, then just install it like you would on a clean website. WordPress will automatically offer you to replace the plugin with the new version. Your sliders and settings are stored in the database. They will remain intact even if you temporarily delete the plugin.
Best Regards,
John | Kreatura Dev Team