Limited availability during the holidays

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We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3026066
Interface of layer slider don't work
Closed

Comments

  • Guillaume CORDARY started the conversation
    April 17, 2022 at 4:49pm

    The new Interface  of layer slider don't work, I can't update my website since the new interface og layerslider exist. Please debug the problem, I'm professional and I need to update my site with new references.

    thanks

    Guillaume CORDARY

  •  138
    George replied
    April 19, 2022 at 2:19pm

    Hello Guillaume,

    Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please create a temporary wp-admin access for me, I would like to check what's wrong and help you to solve this issue.

    Best Regards,
    George | Kreatura Dev Team

  •   Guillaume CORDARY replied privately
  •  138
    George replied
    April 26, 2022 at 10:30am

    The problem is that Slider Revolution (another slider plugin for WordPress) is also installed and activated. As I can see, their latest version (6.5.20) is interfering with the LayerSlider admin page. We will release an update as soon as possible, but until then, you should deactivate Slider Revolution if you want to use the admin interface of LayerSlider. I am sorry for the inconvenience.

    Best Regards,
    George | Kreatura Dev Team