Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3024686
License
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Comments

  • Jean-Paul de Jager started the conversation

    I purchased a license for our website, which we are currently working on launching. We ran into an issue with our original host and had to move to a different one. I had already registered LayerSlider, but no longer have access to that host, and now I cannot use the license number on the new host. It's for the same website. Please advise.

  •  138
    George replied

    Hello Jean-Paul,

    Thank you for getting in touch with us. My name is George, and I'm happy to assist you today.

    You can manage your license(s) on your account page: https://account.kreaturamedia.com/
    Please log in with email if you don't have a password yet.

    After you log in, please navigate to 'Licenses & Sites' where you will be able to deactivate your previous site.

    Best Regards,
    George | Kreatura Dev Team

  • Jean-Paul de Jager replied

    Thanks! Worked like a charm.

  •  138
    George replied

    Thank you for your feedback!

    Best Regards,
    George | Kreatura Dev Team