Okay
  Public Ticket #3024686
License
Closed

Comments

  • Jean-Paul de Jager started the conversation

    I purchased a license for our website, which we are currently working on launching. We ran into an issue with our original host and had to move to a different one. I had already registered LayerSlider, but no longer have access to that host, and now I cannot use the license number on the new host. It's for the same website. Please advise.

  •  137
    George replied

    Hello Jean-Paul,

    Thank you for getting in touch with us. My name is George, and I'm happy to assist you today.

    You can manage your license(s) on your account page: https://account.kreaturamedia.com/
    Please log in with email if you don't have a password yet.

    After you log in, please navigate to 'Licenses & Sites' where you will be able to deactivate your previous site.

    Best Regards,
    George | Kreatura Dev Team

  • Jean-Paul de Jager replied

    Thanks! Worked like a charm.

  •  137
    George replied

    Thank you for your feedback!

    Best Regards,
    George | Kreatura Dev Team