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  Public Ticket #3001530
Unable to update plugin
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Comments

  • Justin Smith started the conversation

    I have just purchased a license for layer slider and activated but i am unable to update the plugin.

    It show update is available from v 6.8.1. to 6.8.4 but when i click update the meassage says the plugin is up to date.

    See attached sceenshots

  •  73
    John replied

    Hi Justin,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.

    Based on the screenshots, this is your theme's plugin manager, which will only include releases that the theme author includes. Please navigate to Dashboard -> Updates on your WordPress admin area to force WordPress to look for new updates. After that, both WordPress and LayerSlider should offer you the new version that you can install with just a click of a button.

    If for some reason your WordPress theme would interfere with this process, you can also use a manual installation. You can learn more on the following URL: https://layerslider.com/how-to-update/

    Best Regards,
    John | Kreatura Dev Team