Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2989670
Money back
Closed

Comments

  •   Walter started the conversation
  •  73
    John replied

    Hi Walter,

    Our records show that you've already downloaded the product and used your license key to activate its exclusive features on your website. This includes updating the plugin as well as downloading premium templates. Given the nature of digital goods, it's not possible to "return" them. I'm sorry to say, but we can't offer you a refund in this case.

    Thank you for your understanding!

    Best Regards,
    John | Kreatura Dev Team