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  Public Ticket #2979576
Template Inport
Closed

Comments

  • Karel Flugr started the conversation

    Hello, 

    I am having issues with importing some templates. I am getting error below. I am able to import some but most of them fail when I try.  

    Examples that fail: Room Experiment, Panoramic Slider, Product Banner

    Some that import: Parallax City, Police Lights

    Can you help me to resolve this issue? 

    Thank you. 

    "It seems there is a server issue that prevented LayerSlider from importing your selected project. Please check LayerSlider → Options → System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Retrying the import might also help. Your HTTP server thrown the following error: Not Found"

  •  137
    George replied

    Hello Karel,

    This isn't normal, I think that can be a database issue.
    Please, first, check the System Status and if everything seems to be alright, please press the Update Database button. This should attempt to fix any database-related issue.

    Please let me know if this helps. 

    Best Regards,
    George | Kreatura Dev Team

  • Karel Flugr replied

    Update Database  resolved the issue..  Thank you George.