Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello,
I am having issues with importing some templates. I am getting error below. I am able to import some but most of them fail when I try.
Examples that fail: Room Experiment, Panoramic Slider, Product Banner
Some that import: Parallax City, Police Lights
Can you help me to resolve this issue?
Thank you.
"It seems there is a server issue that prevented LayerSlider from importing your selected project. Please check LayerSlider → Options → System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Retrying the import might also help. Your HTTP server thrown the following error: Not Found"
Hello Karel,
This isn't normal, I think that can be a database issue.
Please, first, check the System Status and if everything seems to be alright, please press the Update Database button. This should attempt to fix any database-related issue.
Please let me know if this helps.
Best Regards,
George | Kreatura Dev Team
Update Database resolved the issue.. Thank you George.