I can't edit the project, when I open it the screen stays blank. System status is OK. I don't know what can cause this problem. If you would be so kind to help, I would greatly appreciate it.
As I can see, there are some PHP issues on your site caused by another plugin. I don't want to try to disable plugins on your wp-admin because I assume this is a live site. But I think that the issue (LayerSlider's Project Editor isn't loading) is caused by a PHP error. If you want, I can try to disable plugins and check if the issue is gone or you can try it yourself if you prefer that.
I can't edit the project, when I open it the screen stays blank. System status is OK. I don't know what can cause this problem. If you would be so kind to help, I would greatly appreciate it.
Hello,
Please create me a temporary wp-admin access to your site. I would like to check this issue.
Best Regards,
George | Kreatura Dev Team
WOW, this is really strange. I will need some more time to investigate this. Thank you for your patience.
Best Regards,
George | Kreatura Dev Team
Hello,
Could you, please enable the WP Debug Mode?
https://wordpress.org/support/article/debugging-in-wordpress/
Best Regards,
George | Kreatura Dev Team
Hi, done!
As I can see, there are some PHP issues on your site caused by another plugin. I don't want to try to disable plugins on your wp-admin because I assume this is a live site. But I think that the issue (LayerSlider's Project Editor isn't loading) is caused by a PHP error. If you want, I can try to disable plugins and check if the issue is gone or you can try it yourself if you prefer that.
Best Regards,
George | Kreatura Dev Team
This website is a copy of the one that is online because we are changing the template. Don't worries.
We have deactivated all the plugins and the slider still doesn't working.
For me, it is now working fine. I've attached a screenshot. I can even edit and save a slider.
Best Regards,
George | Kreatura Dev Team
Could you, please try to clear your browser cache? I did check it without cache, so maybe that is the key.
Best Regards,
George | Kreatura Dev Team
oh! many thanks! it works :)
Great! Thank you for your feedback!
Best Regards,
George | Kreatura Dev Team