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  Public Ticket #2970953
Background on dashboard is dark
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  • Trauma Aid UK started the conversation

    I have just opened the Project dashboard (not the image) for Layerslider7 and the background is all black and I cannot see the print and image clearly.

    How can I set it back to a lighter (white?) colour?

    Thank you.

  •  137
    George replied

    Hello,

    Could you please show me this issue on a screenshot?

    Best Regards,
    George | Kreatura Dev Team

  • Trauma Aid UK replied

    Dear George,

    Sorry about the delay in repling - I have attached the screenshot which hopefully shows how everything is black and difficult to read. It used to be lighter and on white(?).

    All the best,

    Michael.


  •  137
    George replied

    Dear Michael,

    In LayerSlider 7, we switched to a dark-themed interface. If this is what is causing you inconvenience, you will be able to choose a different color profile / theme in the future.

    Best Regards,
    George | Kreatura Dev Team

  • Trauma Aid UK replied

    Hi George,

    Thank you for the swift reply.

    Please will you let me know how to change back to the previous colour profile; I cannot see any option in the software.

    For the future, I think that when such a major default is changed there should always be a quick and easy way to return to the default as the new version starts up. Personally I find these dark colours very difficult to use but I know that they are increasingly popular so I understand its introduction.

    All the best,

    Michael.

  •  137
    George replied

    Hello Michael, 

    Unfortunately in the current version, there is no option for choosing another color profile. But you can roll back to version 6.x if you prefer that interface. You can uninstall version 7 and download earlier versions from your account page:

    https://account.kreaturamedia.com/
    If you didn't set a password yet, you should log in by email first. After you sent your email address, you will receive an email with a login link.
    You will find older versions under the Downloads menu.


    Best Regards,
    George | Kreatura Dev Team

  • Trauma Aid UK replied

    Hi George,

    Thank you for the explanation.

    I cannot believe that this change was made without consideration of your users' likely preferences. All of the other Dark Modes that have come out allow them to be changed to light. It sounds like a software designer's idea rather than thinking it through as a user :(

    The Dark Mode makes it almost impossible for me to work with the software so I am going to have to abandon making any changes at all for the time being.

    When will the option to have a light mode be re-introduced? If it is not almost immediately then I shall have to get some technical support to try and revert back to the former version and that will not be free.

    All the best,

    Michael.

  •  137
    George replied

    Hello Michael,

    We are following the trends and always listen to the wishes of our users. Honestly, you are the first who commented negatively on this change. We accept and respect your opinion, that's why I said, we will include the possibility of changing the theme soon.

    Unfortunately, we can't always please everyone (although we want to). I've told you, that you can easily revert back to version 6. You have to uninstall LayerSlider (version 7), download v6, and install it normally as a WP plugin.

    It's a very simple process, you don't need to have extra knowledge or pricy technical support.

    Best Regards,
    George | Kreatura Dev Team