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  Public Ticket #2960885
Layerslider causes website to lose CSS
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  • Pamela started the conversation

    Periodically Layerslider causes the website to lose the CSS. Perhaps after a WP update. I have purchased a license for Layerslider although it came bundled in my theme. When I remove the Layerslider from a page and reload, it usually brings the CSS back.

  •  244
    Kreatura Support replied

    Hello Pam,

    Thank you for getting in touch with us!
    Could you please send me a link where I can check this issue?

    Best Regards,
    Andrea | Kreatura Support Team

  • Pamela replied

    https://petalumakidsdentalcare.com


    You won't see the issue now, as I can fix it by removing the layerslider in the home page then reloading it. But randomly it will happen again, probably when an update is made, but I don't know for sure, I haven't seen a correlation so far. The WP credentials are

    http://petalumakidsdentalcare.com/wp-admin

    Petalumakids

    HiPPosx55%Love!75


    Even though I have so far been able to fix this when my client discovers it and contacts me, it is very annoying to them to have this happen.


  •  244
    Kreatura Support replied

    Hello Pamela,

    Thank you for your answer!
    Unfortunately, I can't help you without reproducing the error.
    Please let me know if you know the exact steps and after that I will check it.

    Best Regards,
    Andrea | Kreatura Support Team