Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Periodically Layerslider causes the website to lose the CSS. Perhaps after a WP update. I have purchased a license for Layerslider although it came bundled in my theme. When I remove the Layerslider from a page and reload, it usually brings the CSS back.
Hello Pam,
Thank you for getting in touch with us!
Could you please send me a link where I can check this issue?
Best Regards,
Andrea | Kreatura Support Team
https://petalumakidsdentalcare.com
You won't see the issue now, as I can fix it by removing the layerslider in the home page then reloading it. But randomly it will happen again, probably when an update is made, but I don't know for sure, I haven't seen a correlation so far. The WP credentials are
http://petalumakidsdentalcare.com/wp-admin
Petalumakids
HiPPosx55%Love!75
Even though I have so far been able to fix this when my client discovers it and contacts me, it is very annoying to them to have this happen.
Hello Pamela,
Thank you for your answer!
Unfortunately, I can't help you without reproducing the error.
Please let me know if you know the exact steps and after that I will check it.
Best Regards,
Andrea | Kreatura Support Team