Okay
  Public Ticket #2957182
web does not work
Closed

Comments

  • Martin Ramiro started the conversation
    January 13, 2022 at 5:35pm

    The web has stopped working, I have updated the plugins and I can no longer see anything on the web. I need to get it back urgently !! Thanks

  •  244
    Kreatura Support replied
    January 14, 2022 at 12:26pm

    Hello Martin,

    Thank you for getting in touch with us!
    I've checked your website and as I see it works properly. Did you solve this issue?

    Best Regards,
    Andrea | Kreatura Support Team

  • Martin Ramiro replied
    January 28, 2023 at 4:05pm

    Hello! no, I still haven't been able to solve the problem, I can't edit or upload any portfolio
    What I can do?
    Thanks!


  • Martin Ramiro replied
    January 28, 2023 at 4:07pm

    Attachment screenshot

    Attached files:  Captura de pantalla 2023-01-28 a las 17.06.40.png

  •  109
    George replied
    January 30, 2023 at 11:20am

    Hello Martin,

    We are the developer of LayerSlider WordPress plugin. This issue is not related to our product, so unfortunately I cannot help you with this case.

    Best Regards,
    George | Kreatura Dev Team

  • Martin Ramiro replied
    January 30, 2023 at 11:33am

    Ok I understand, could you tell me where the problem comes from?
    Thank you


  •  109
    George replied
    January 30, 2023 at 1:14pm

    I think that it could be related to your theme or an installed plugin.

    Best Regards,
    George | Kreatura Dev Team