Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
The web has stopped working, I have updated the plugins and I can no longer see anything on the web. I need to get it back urgently !! Thanks
Hello Martin,
Thank you for getting in touch with us!
I've checked your website and as I see it works properly. Did you solve this issue?
Best Regards,
Andrea | Kreatura Support Team
Hello! no, I still haven't been able to solve the problem, I can't edit or upload any portfolio
What I can do?
Thanks!
Attachment screenshot
Attached files: Captura de pantalla 2023-01-28 a las 17.06.40.png
Hello Martin,
We are the developer of LayerSlider WordPress plugin. This issue is not related to our product, so unfortunately I cannot help you with this case.
Best Regards,
George | Kreatura Dev Team
Ok I understand, could you tell me where the problem comes from?
Thank you
I think that it could be related to your theme or an installed plugin.
Best Regards,
George | Kreatura Dev Team