Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2952280
Update
Closed

Comments

  • Franz started the conversation

    Hallo zusammen

    Bei meinen installationen der Layerslider ist kürzlich überall in Wordpress ein Update installiert worden.
    Das passt super. Danke

    Nun aber erscheint bei allen Wordpress Installationen das noch ein Update vorhanden sei.

    An upddate is available for LayerSlider!
    Wenn ich auf INSTALL NOW klicke erscheint folgende Meldung:

    Something went wrong and WordPress was not able to update LayerSlider. This is likely a temporary issue, and you should try again a bit later.

    In the meantime, you can force WordPress to re-check and verify updates by visiting Dashboard → Updates. The new version of LayerSlider can be installed there as well. That screen might also offer additional information on what the issue can be.

    Im Dashboard ist aber alles ok.
    Was kann ich machten.

    Vielen Dank
    Ein gutes neues Jahr

    Mit freundlichen Grüssen
    Franz Marxer


  •  244
    Kreatura Support replied

    Hello Franz,

    Thank you for getting in touch with us!
    The latest version is the 7.0.7 and as I see you use the 7.0.5. You can download the latest version from your account and reinstall it manually if the auto update is not working properly.

    https://account.kreaturamedia.com/

    Best Regards,
    Andrea | Kreatura Support Team

  • Franz replied

    Thank you Kristof

    Was able to download and install the latest version 7.0.7.

    You can close this ticket

     

    Kind regards

     

    Franz