Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2949167
deactivated the licence on the old website and activated on a new website but lost all content
Closed

Comments

  • Klaus Burger started the conversation
    January 3, 2022 at 10:41am

    deactivated the licence on the old website and activated on a new website but lost all content.

  •  138
    George replied
    January 3, 2022 at 1:41pm

    Hello Klaus! 

    Could you, please tell me more about this issue? Where exactly did you lose all content? Deactivation is not deleting your sliders at all. Even you remove LayerSlider plugin and reinstall it, your sliders will have to remain.

    Best Regards,
    George | Kreatura Dev Team