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  Public Ticket #2948548
Mobile compatibility issues
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  • Jake started the conversation

    Hi,

    I've found another mobile compatibility issue. The first (ticket #2934424) seems to have been brushed over with no resolution. This second issue relates to mobile rendering in landscape view. When I view the page in landscape (on multiple devices) there is around 25% space to the right of the full width slideshow (see attached). This issue appear on my iphone but not on tools for testing screen compatibility (see link below).

    I also noticed that both mobile and desktop headline and buttons both appear on the ipad mini. I've also screen shot and attached this in the second image attached.

    https://bluetree.ai/screenfly/?u=https%3A//loveneon.com.au/&a=20&b=10

    Lastly, instead of creating two versions of the headline and buttons, is there some way to set the text layer to be responsive to page width and automatically page break? I'm currently using a desktop and mobile version of the headline and buttons because the desktop version is too small for mobile and vice versa.

  •  137
    George replied

    Hello Jake,

    On the first screenshot (IMG_0030.PNG) it seems like for me that the whole website has a "gap" on the right side and not just the slider.

    About your other question: you can set the width of a text layer to 100% (or 90%), positioning the layer to horizontally center, centering the text inside the layer and you can also use the minimum font size on mobile option to get the requested result.

    Best Regards,
    George | Kreatura Dev Team

  • Jake replied

    Hi George,

    I've tested the page with and without the layerslider and the gap only appears with the layer slider enabled.

    I'n not too happy with the product to be honest. I want to lodge a refund request now as it is the 30 day mark.

  •  137
    George replied

    Hello Jake,

    I've tested on iPad (portrait/landscape) and on iPhone (portrait/landscape) and there is no issue like this on my devices. Please see the attached screenshots.

    George

    Best Regards,
    George | Kreatura Dev Team