My slider doesn't work on the home page. -> the page on pc and mobile loads, but the slider or the block of the theme slider does not appear. -> it appears if there is an action of the mouse in any direction. -> site configuration: wordpress 5.8.2 / theme avada V7.6 / LayerSlider 7.0.7 license purchased for 1 year -> the site and the plugins are updated -> The DNS system works correctly on our host OVH
With the developer tool on chrome, I see an error message on the page when I am redirected to the home:
MY TESTS (on 2 browsers, safari & chrome, on PC & Mobile) remove / replace LayerSlider remove / replace slider via the avada theme remove / put back an image or a carousel remove / replace analytical tool remove / replace the cookie banner move the slider block between the home product sections ...
Hi team !
My slider doesn't work on the home page.
-> the page on pc and mobile loads, but the slider or the block of the theme slider does not appear.
-> it appears if there is an action of the mouse in any direction.
-> site configuration: wordpress 5.8.2 / theme avada V7.6 / LayerSlider 7.0.7 license purchased for 1 year
-> the site and the plugins are updated
-> The DNS system works correctly on our host OVH
With the developer tool on chrome, I see an error message on the page when I am redirected to the home:
The resource https://dod-objets.com/wp-content/themes/Avada/includes/lib/assets/fonts/icomoon/icomoon.woff was preloaded using link preload but not used within a few seconds from the window's load event . Please make sure it has an appropriate `as` value and it is preloaded intentionally.
-> Video link <-
MY TESTS (on 2 browsers, safari & chrome, on PC & Mobile)
remove / replace LayerSlider
remove / replace slider via the avada theme
remove / put back an image or a carousel
remove / replace analytical tool
remove / replace the cookie banner
move the slider block between the home product sections
...
Please, could you help me ?
Many thanks
Hello Florent,
Thank you for getting in touch with us!
This error message is not related to LayerSlider.
You should try to disable the project settings / slideshow / start only in viewport option, which should solve this issue.
Best Regards,
Andrea | Kreatura Support Team
Many thanks for your rapidity !
Finally, The problem comes from another plugin....wp rocket.
Best R !
You are welcome!
Best Regards,
Andrea | Kreatura Support Team