Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello Manuela,
Thank you for getting in touch with us!
Could you please send me some screenshot about this issue?
Best Regards,
Andrea | Kreatura Support Team
yes
Hello,
Could you please send me a wordpress admin temporary to your site?
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Manuela,
Thank you for the access!
I've added a width to the text layer which solve this issue with the word-wrap.
Please check it.
Best Regards,
Andrea | Kreatura Support Team
Hello Manuella,
Yes of course, please check the attached image.
Best Regards,
Andrea | Kreatura Support Team
I added the width and height to the Transition Layer Settings and it worked fine.
But isn't this a bug that was created with the new version LayerSlider7??? It worked fine for us before that version was released.
Hello Steve,
We slightly changed the handling of text layers in LayerSlider 7, actually, we improved it. It should work with your previous sliders in 99,9% but in rare cases, they might need to be changed.
Best Regards,
George | Kreatura Dev Team