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Hello,
I get an error 500 when I add a layer and save.
I deactivated all the plugins, I increased memory_limit, upload_max_filesize and post_max_size of the server hosting the site but the error is still present.
Hello Arnaud,
Thank you for getting in touch with us!
Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back.
Best Regards,
Andrea | Kreatura Support Team
As I said in my first post, I already deactivated all the plugins and the problem is still there
Hello,
Thank you for your answer! In this case, you should enable the debug mode and check your PHP error log:
https://wordpress.org/support/article/debugging-in-wordpress/
Maybe there are some security blocking on your server.
Best Regards,
Andrea | Kreatura Support Team