I am new to this site and not familiar with the 7 theme so bear with me. The plugin the7layerslider needs to be updated. It says i need a new license for layer slider. I bought a licesne. I am trying to activate it and the working button turns orange and then nothing happens.
How do i activate the layer slider so I can update the plugin?
I suggest you to remove the LayerSlider theme bundled version from your website and after that install the latest version which you can download from your account. https://account.kreaturamedia.com/
After that the activation should work properly. Please check it.
I am new to this site and not familiar with the 7 theme so bear with me. The plugin the7layerslider needs to be updated. It says i need a new license for layer slider. I bought a licesne. I am trying to activate it and the working button turns orange and then nothing happens.
How do i activate the layer slider so I can update the plugin?
Hello Linda,
Thank you for getting in touch with us!
I suggest you to remove the LayerSlider theme bundled version from your website and after that install the latest version which you can download from your account.
https://account.kreaturamedia.com/
After that the activation should work properly. Please check it.
Best Regards,
Andrea | Kreatura Support Team
won't i lose all my current sliders? Is there a way to keep them?
Hello,
Your sliders are stored in the database so you will not loose them.
For security reasons, you can export them before deleting them.
https://layerslider.com/documentation/#export-sliders
Best Regards,
Andrea | Kreatura Support Team