Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have a couple slides on a clients website that the buttons are not appearing correctly. When I preview from the LayerSlider editor the buttons look correct, so not sure what's going on. At the moment I have turned the buttons off as they look awful. I have attached a screen cap of the issue so your support team can see what I'm seeing. Any help will be greatly appreciated.
Hello Dave,
Please check the word wrap setting under the style menu and make sure that it is disabled. As an alternate solution, please specify a width (in pixels) of the button layer.
Best Regards,
George | Kreatura Dev Team
Ok that worked for the text, but the border is still not working...see attachment.
That's strange.
Could you, please create me a temporary wp-admin access? I would like to check the layer settings. I'm sure that the solution is simple, but the easiest way if I can see and set it for you ;-)
Best Regards,
George | Kreatura Dev Team
Hello Dave,
I changed the HTML element to <ls-layer> and the line breaks to automatic - seems like fine now. Please verify it and let me know if there is any issue.
Best Regards,
George | Kreatura Dev Team
Ok thanks for doing that, much appreciated.
Just one more thing, why are the pixel dimensions different on the editor as compared to the preview? Is this a bug?
The blue info-box in the preview shows the total width of the element (width + paddings + borders), so if you have a layer with 200px width and 30-30px padding on left / right sides, the total width will be 260px.
Best Regards,
George | Kreatura Dev Team
Aha, ok good to know. Thanks for the great support.
Thank you for the feedback!
Best Regards,
George | Kreatura Dev Team