Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2927594
Help with Pop-up (Webshooworks)
Closed

Comments

  • Julian W. started the conversation

    Hi there,

    Appreciate your advice here.

    I am trying to use a "contact us" template from webshopworks.  After configuring the form, I hit the "submit" button, but the form is not received in my email.

    Can you kindly help in this issue please?  Thanks in advance.

  •  244
    Kreatura Support replied

    Hello Julian,

    Unfortunately, it is not possible to specify form settings and use fields / submit button as layers in our plugin. Sorry to be misleading about what you saw in the demos, but with LayerSlider you can create spectacular animations, even in popup form. We are just giving you one way to present these things to your users in a more stylish way, but it does not include the newsletter and contact form function from the server side. 

    I suggest you to use a 3rd party form plugin, for example Contact Form 7 and embed it to the slider with an HTML widget.

    Best Regards,
    Andrea | Kreatura Support Team

  • Julian W. replied

    Thank you Kristof.

    I will look for the solution for this.