Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2927095
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Comments

  • Thierry BRIZZI started the conversation

    When j try to associate icon to text, the icon selection bos is opened but no icons displayed. See the attached file.

    Thanks for your return.

    Regards

    T.BRIZZI

  •  138
    George replied

    Hello,

    Thank you for using LayerSlider.
    This is a strange issue.

    Could you, please create a temporary wp-admin access for me? I would like to check what happens exactly.

    Thank you.

    Best Regards,
    George | Kreatura Dev Team

  • Thierry BRIZZI replied

    Hi ,

    an account has been created :

    Url : www.dialoca-job-control.com/wp-admin

    ident : kreatura

    passwd : mK8@qfOYJ%4Xf&mY3jNv5AUw

    Thank you for your help

    Best regards.

    T.BRIZZI

  •  138
    George replied

    Hello,

    Thank you very much. This issue is strange, we have never experienced anything like that before. We will try to fix this as soon as possible. Thank you for your patience.

    Best Regards,
    George | Kreatura Dev Team

  • Thierry BRIZZI replied

    OK Georges.

    J'm waiting!!

    Best regards.

    T.BRIZZI

  •  138
    George replied

    Hello,

    I found it! It was an issue with the half-translated french language. I have set the language to english inside the LayerSlider settings and now it works. We are sorry for your inconveniences.

    Best Regards,
    George | Kreatura Dev Team

  • Thierry BRIZZI replied

    Ok George,

    thank-you for your prompt response.

    Best regards.

    T.BRIZZI