Okay
  Public Ticket #2920007
Licence
Closed

Comments

  • astrid started the conversation

    When I enter the licence key, the extension is activated. But when I try to update it, the message is: License activation is required to receive updates

    Thank You for your help

  •  244
    Kreatura Support replied

    Hello Astrid,

    Thank you for getting in touch with us!

    You can download the latest version from your account in our website:
    https://account.kreaturamedia.com/
    If you login and navigate to the licenses tab, you can import your license with the import envato licenses button. After that you can manage your activations and download the latest version.

    Please check this link in our documentation about how to update the plugin:
    https://layerslider.com/documentation/#updating

    Best Regards,
    Andrea | Kreatura Support Team

  • astrid replied

    Thank You very much, it worked fine!

    Best regards

    astrid

  •  244
    Kreatura Support replied

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team