Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
When I enter the licence key, the extension is activated. But when I try to update it, the message is: License activation is required to receive updates
Thank You for your help
Hello Astrid,
Thank you for getting in touch with us!
You can download the latest version from your account in our website:
https://account.kreaturamedia.com/
If you login and navigate to the licenses tab, you can import your license with the import envato licenses button. After that you can manage your activations and download the latest version.
Please check this link in our documentation about how to update the plugin:
https://layerslider.com/documentation/#updating
Best Regards,
Andrea | Kreatura Support Team
Thank You very much, it worked fine!
Best regards
astrid
You are welcome!
Best Regards,
Andrea | Kreatura Support Team