Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2913006
I do not want this please cancel and refund
Closed

Comments

  • Jodi Brown started the conversation

    4BB2E504-15A2-K0C8-M473-F466DB03193A 

    I tried to download and install this plugin. I cannot get it to work. I have tried and followed directions.  I would like to cancel my subscription and please refund my 35.00. I just did this yesterday which was 11/8/2021. Again, please cancel my subscription and refund my money. 
    Thank you
    Jodi Brown
    Community Impact Ministries. 
    904-891-1596


  •  244
    Kreatura Support replied

    Hello Jodi,

    Thank you for getting in touch with us!

    We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning properly as it is used on more than a million websites without any problem.

    Could you please write some more details about what was the problem wiht the configuration? Probably I can help you with it.

    Best Regards,
    Andrea | Kreatura Support Team