Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2905984
Refund
Closed

Comments

  • Adrian started the conversation
    October 30, 2021 at 4:00pm

    Just purchased and I can't use the product. 

    I'm not a coder.
    I have no wordpress. 

    What I wanted was to build a slider for my ClickFunnels website and seems not possible unless you're a coder.

    Feel free to send the refund, otherwise I will be calling my bank if there is no response within 72 hours and doing a chargeback on the charge.

    Thanks.

  • Adrian replied
    October 30, 2021 at 4:37pm

    Did a chargeback. 

    CC company said it's "pre authorised" but as soon as it's "spent" they will begin the investigation.

  • Adrian replied
    October 30, 2021 at 4:39pm

    See attached the response from my CC company.

  •  244
    Kreatura Support replied
    November 2, 2021 at 12:38pm

    Hello Adrian,

    We accepted your refund request, the amount will appear on your card in some workdays.

    Best Regards,
    Andrea | Kreatura Support Team