Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I am using the Enfold theme which had the Layerslider included. I liked it and purchased the full layerslider and deleted the theme version using its control panel and installed the full 6.11.8 version on WP 5.8.1 with PHP 7.3.29.
I downloaded the vintage photos template ( a reason I purchased!) for my parents anniversary. I duplicated the original slide and replaced the photos with my own for 5 slides.
Previewing the page with just the layerslider on full screen works great, and all show up, but when opening the page otherwise, NO photos appear, just the frames...so the slider is working with no content.
Nothing shows up as an error in F12 developer tools. I am suspecting some sort of mixed content calls, but all media were loaded as HTTPS and the slide layer references all indicate that. I attached all images in the media library to the page with no effect. I have cleared the caches in every way I could find and disabled the lazy loading feature in Enfold and in Jetpack.
Log out and doesn't work, log in, everything works, log back out, doesn't work. What ELSE can I check? All other media, including the background photo, work just fine. Layer definition looks fine (visible).
Thank you for your assistance, regards,
Dave Samuels
c617-899-1038
No idea what I did of the below setting changes that had a delayed reaction (likely saving the jetpack disable of lazy image loading) but it is working all of a sudden, and naturally within 5 minutes of my filing this ticket. SOLVED I guess - without restarting the site or clearing cache again.
Hello David,
Thank you for your feedback!
If the issue still persist, then please let me know.
Best Regards,
Andrea | Kreatura Support Team
I am having the same issue where layer images are not showing - please help