Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2874708
refund for license purchased
Closed

Comments

  • Shyam started the conversation
    September 17, 2021 at 3:29pm

    hi,

    Just purchased the licence of layerslider, however, we realised that it is not working for our requirements. Request you to kindly give me a refund. Thanks.

    Shyam Cholayil

  •  244
    Kreatura Support replied
    September 20, 2021 at 8:24am

    Hello Shyam,

    Thank you for getting in touch with us!

    Could you please write some more details about what would you like to achieve?
    What was the problem with the slider? Maybe I can help you with it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Shyam replied
    September 21, 2021 at 3:37am

    Hi Kristof,

    Thanks for your reply. The issue is that we need to be able to create the slider from the WordPress editor, which LayerSlider does not do. 

    Thanks,

    Shyam.

  •  244
    Kreatura Support replied
    September 21, 2021 at 11:25am

    Hello Shyam,

    As I see you purchased the WordPress version of LayerSlider, which contains the slider editor so you can use it on your website. Could you please write some more details about your problem?
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team