Okay
  Public Ticket #2874708
refund for license purchased
Closed

Comments

  • Shyam started the conversation

    hi,

    Just purchased the licence of layerslider, however, we realised that it is not working for our requirements. Request you to kindly give me a refund. Thanks.

    Shyam Cholayil

  •  244
    Kreatura Support replied

    Hello Shyam,

    Thank you for getting in touch with us!

    Could you please write some more details about what would you like to achieve?
    What was the problem with the slider? Maybe I can help you with it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Shyam replied

    Hi Kristof,

    Thanks for your reply. The issue is that we need to be able to create the slider from the WordPress editor, which LayerSlider does not do. 

    Thanks,

    Shyam.

  •  244
    Kreatura Support replied

    Hello Shyam,

    As I see you purchased the WordPress version of LayerSlider, which contains the slider editor so you can use it on your website. Could you please write some more details about your problem?
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team