Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
When I inspect part of the code says "width: 0px" and part says "display: none"
I have set this one up like all the others
I don't know why the slider thumbnails would work for most but not this one. No difference in plugins or anything.
Can you help?
Hello,
Thank you for getting in touch with us!
Could you please export your slider and send it to me? I would like to check it.
Please rename it before upload because ticksy couldn't handle special characters like whitespace, -, etc.
Best Regards,
Andrea | Kreatura Support Team
Sure! Here it is. Thanks for taking a look!
Hello,
Thank you!
I checked the attached slider in my localhost and the thumbnail navigation works properly.
So the issue probably related to your theme or a 3rd party plugin. We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back.
Best Regards,
Andrea | Kreatura Support Team