Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello,
Thank you for getting in touch with us!
Please check this video about how to transform the top bar notice popup to bottom bar:
https://www.loom.com/share/96f65ff5cd854df7b903851043cb9980
Best Regards,
Andrea | Kreatura Support Team
Hello,
The popup feature is only available with active license.
You should activate your license and after that it should work properly.
Best Regards,
Andrea | Kreatura Support Team
Hi,
I have activated my license.
I'm using a popup from the premium pack that is paid and than one works.
What have I done wrong?
Thanks,
José
This is the error that I got: https://prnt.sc/nq7sji
It look that I'm not the first one to have this problem.
Hi,
I removed the Wordfence pluhin (it was inactive but nevertheless I tried removing it) and the popup save worked. Any explanation for this?
Thanks,
José
Hello,
Thank you for your feedback!
I'm glad that you have managed to solve this issue.
Probably there was a server limiation or a specific setting of the plugin which prevents the saving of the popup.
Best Regards,
Andrea | Kreatura Support Team