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  Public Ticket #2867897
not really responsive Layerslider
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  • Hans-Günter Lindner started the conversation

    I have to split the design into PC and smartphone. The problem here, somteimes Layerslider does not occur (see Java Options https://kriesi.at/support/topic/layer-slider-wird-plotzlich-nicht-mehr-angezeigt/

    Now, if it works on Android, it does not work on other systems and vice versa.

    Additional remark: If I change Layerslider, I have to update one page where it is placed. Otherwise, no content occurs due to responsive mode.

    Is there an update or a hint how to?

  • Hans-Günter Lindner replied

    Today, we found out that the Automize Plugin makes the problem. Additionally, we used code to replace the wrong "hiiden" with "display: none". The hidden parts show space on Android

  •  244
    Kreatura Support replied

    Hello,

    Thank you for your feedback!
    I'm glad that you have managed to solve this issue.

    Best Regards,
    Andrea | Kreatura Support Team

  • Hans-Günter Lindner replied

    no, it is NOT solved!!!! I told the problem with Android ist still persent and there is a new problem with Auotmize you should urgently check

  •  244
    Kreatura Support replied

    Hello,

    I've checked your site and I see the javascript errors in the console.
    The issue caused by that your website loads the javascript files asynchronusly.
    We've talked about this problem few months ago. Did you change the settings of these plugins since then?
    https://kreatura.ticksy.com/ticket/2711942/ 

    Best Regards,
    Andrea | Kreatura Support Team

  • Hans-Günter Lindner replied

    No, we did not change. We additionally deactivated Autooptimaize. Iin our old conversation, we deactivated jQuery helper and never activated.


  •  244
    Kreatura Support replied

    Hello,

    I've added an exclusion for LayerSlider in the Async Javascript plugin configuration, which solve this issue.
    Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Hans-Günter Lindner replied

    fixed. You are great. Where did you place it i.e. where is the place of parameter or code?

  •  244
    Kreatura Support replied

    Best Regards,
    Andrea | Kreatura Support Team

  • Hans-Günter Lindner replied

    thx. close ticket