My license key for LayerSlider WP will not activate in the "Church & Event" premium WP theme hosted by GoDaddy.
I get an error message that is puzzling to me and to the GoDaddy help folks.
"
It seems there is a server issue that prevented LayerSlider from performing product activation. Please check LayerSlider → Options → System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: Bad Request"
With the help of a GoDaddy hosting tech who looked at the premium theme's line-level code ... I deactivated and deleted the version of LayerSlider WP that came with the theme then uploaded the most recent version and used the personal key I purchased for $25 ... NOW, it's working.
GoDaddy also changed the php version from 8.0 to 7.4 and upped the memory on the server.
My license key for LayerSlider WP will not activate in the "Church & Event" premium WP theme hosted by GoDaddy.
I get an error message that is puzzling to me and to the GoDaddy help folks.
"
It seems there is a server issue that prevented LayerSlider from performing product activation. Please check LayerSlider → Options → System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:
Bad Request"
www.unityofstpetersburg.org
Please help!
1. Is this problem a server-related issue with GoDaddy?
2. Does the premium WordPress theme (i.e. "Church & Event") we have purchased have a problem?
Thank you.
With the help of a GoDaddy hosting tech who looked at the premium theme's line-level code ... I deactivated and deleted the version of LayerSlider WP that came with the theme then uploaded the most recent version and used the personal key I purchased for $25 ... NOW, it's working.
GoDaddy also changed the php version from 8.0 to 7.4 and upped the memory on the server.
Hello Debbie,
Thank you for your feedback!
I'm glad that you have managed to solve this issue.
If you have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team