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  Public Ticket #2852005
I cant able to Import the Templets
Closed

Comments

  • karthi started the conversation

    Hi

    Actually I am trying to import One of you Template  But Its keep on Telling -  Importing, Please wait..

    (Importing is taking longer than usual. This might be completely normal, but can also indicate a server configuration issue. Please visit System Status to check for potential causes if this screen is stuck.)

    Please help me to fix This issue Asap. We need to lunch the website On Friday. If needed i will share My screen to finish issue soon. Hope you will help me 

    Thanks

  •  244
    Kreatura Support replied

    Hello,

    Thank you for getting in touch with us!
    Could you please send me a screenshot about your LayerSlider WP -> Options -> System Status tab?

    Best Regards,
    Andrea | Kreatura Support Team

  • karthi replied

    Please try to fix it today.

  •  244
    Kreatura Support replied

    Hello,

    Could you please send me a wordpress admin temporary to your site and enable the WP Debug mode? https://wordpress.org/support/article/debugging-in-wordpress/
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team