Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2847434
Layerslider stopped working with Litespeed 4.2
Closed

Comments

  • michael started the conversation

    Hello, Layerslider was working perfectly until Litespeed pushed their 4.2 firmware update. Layer Slider is no longer showing on major browsers like Chrome for Desktop and Mobile, other browsers are hit and miss. Do you know why it is not working on Chrome all of a sudden? 


    Is there any jquery calls that are being made, or can tell me the important ones? can you reproduce the issue with the latest version of Wordpress and Litespeed 4.2? I am using shortcodes on my site and up until today, the banners were all showing on https://goodereader.com and https://goodereader.com/blog/shop

  •  244
    Kreatura Support replied

    Hello Michael,

    Thank you for getting in touch with us!
    As I see in the console there is a javascript error in your compressed js file which is not related to LayerSlider but probably it cause the problem with the initialization. You should fix it and after that the slider should work properly.

    Best Regards,
    Andrea | Kreatura Support Team

  • michael replied

    what is the javascript error?

  •  244
    Kreatura Support replied

    Hello,

    I checked your site and as I see now it works properly.
    Did you solve this issue?

    Best Regards,
    Andrea | Kreatura Support Team