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  Public Ticket #2844291
Layer slider has stopped working
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Comments

  • Yosi Krivo started the conversation
    August 8, 2021 at 9:07am

    Hello,

    For some reason sudenlly, Layer slider has stopped showing sliders.
    I use Bridge theme ver 27.5 and layer slider ver 6.11.8.
    Please advice.
    Regards,
    Yosi

  •  244
    Kreatura Support replied
    August 9, 2021 at 11:19am

    Hello Yosi,

    Thank you for getting in touch with us!
    How and where can I reproduce this issue? As I see there is no slider in the attached url.

    Best Regards,
    Andrea | Kreatura Support Team

  • Yosi Krivo replied
    August 9, 2021 at 11:47am

    Hi. this is the problem, the plugin is active. I tried to deactivate and reactivate, there are 2 sliders that supposed to work, on back office all seems to work properly, but no sliders show up. it used to work fine untill a few days ago, it  stopped working sudenlly just like that.

    Thanks

  •  244
    Kreatura Support replied
    August 9, 2021 at 12:37pm

    Hello Yosi,

    You should try to place the slider shortcode to your page and after that the popup should be visible.

    Best Regards,
    Andrea | Kreatura Support Team

  • Yosi Krivo replied
    August 9, 2021 at 1:43pm

    Yes, it is working via shortcode.
    Thanks

  •  244
    Kreatura Support replied
    August 9, 2021 at 1:54pm

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team