Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2844291
Layer slider has stopped working
Closed

Comments

  • Yosi Krivo started the conversation

    Hello,

    For some reason sudenlly, Layer slider has stopped showing sliders.
    I use Bridge theme ver 27.5 and layer slider ver 6.11.8.
    Please advice.
    Regards,
    Yosi

  •  244
    Kreatura Support replied

    Hello Yosi,

    Thank you for getting in touch with us!
    How and where can I reproduce this issue? As I see there is no slider in the attached url.

    Best Regards,
    Andrea | Kreatura Support Team

  • Yosi Krivo replied

    Hi. this is the problem, the plugin is active. I tried to deactivate and reactivate, there are 2 sliders that supposed to work, on back office all seems to work properly, but no sliders show up. it used to work fine untill a few days ago, it  stopped working sudenlly just like that.

    Thanks

  •  244
    Kreatura Support replied

    Hello Yosi,

    You should try to place the slider shortcode to your page and after that the popup should be visible.

    Best Regards,
    Andrea | Kreatura Support Team

  • Yosi Krivo replied

    Yes, it is working via shortcode.
    Thanks

  •  244
    Kreatura Support replied

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team