Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2827313
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Comments

  • MARTINA started the conversation

    Hello, my problem is that the button Register now on the Layerslide does not work. Even changes are not displayed. If you click on the slide it opens in the full picture (I don't want that). Changing settings does not bring any effect. I would be happy to receive a quick reply. Because the slide is intended to encourage visitors to log on to the site. Many Thanks. 


  •  73
    John replied

    Hi Martina,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Based on the description, it's not entirely clear what the issue is. Could you please provide screenshots and explain the the problem further? It would be a tremendous help if you could provide access to your site, so we can see, better understand, and find the source of the issue.

    Also, if you're using any caching plugins, you might need to clear/purge the caches to see changes on your site. Logged in admins usually don't have to do this, but it depends on the plugins and their settings.

    Best Regards,
    John | Kreatura Dev Team